Impact America designs world-class crisis management, emergency response and business continuity plans for some of the largest, most proactive organizations, governments and schools in the world. Our benchmarked crisis management and emergency response plans are created by a team of our consultants, clients and community partners.  Our consultants have 80+ years of experience developing over 350 world-class crisis management and emergency response plans across the globe.

Our consultants restore and invigorate outdated, thick, dysfunctional crisis management and emergency response plans to provide clients with dynamic, organized plans to effectively respond to, stabilize and terminate incidents. We integrate the Incident Command System (ICS) as the nucleus of the plan. This “all-hazard” incident management methodology is identified by top businesses, governments and schools as a best practice. Our plans contain easy-to-follow emergency procedures flowcharts, event aids, emergency phone numbers, crisis management team’s roles and responsibilities, area specific actions and supplemental support information. Our ERPs include contingency plans for every type of incident that could occur on the grounds of the facility and the surrounding area. 

Our innovative design is rated one of the best in the world and we have designed crisis and emergency program and plans for almost every industry including:
 

• Fortune 1 auto manufacturing company in the world and their 360 sites and 360,000 employees worldwide

• Largest transportation system in the world headquartered in Hong Kong, with operations in China, London, Stockholm and Melbourne

• Largest Residential Loan Company in the US

• 250+ K-12 school districts and colleges/universities

• Major League Sports Teams including the Philadelphia Eagles and Phillies, Pittsburgh Pirates, San Diego Padres and the Cleveland Cavaliers

• Tallest high-rise in Hong Kong and 35 other iconic, high-rise buildings in the world •

• Designed new ERP for Metrolink after ‘08 crash took the lives of 25 passengers •

• Re-engineered 69 West Washington building ERP after fire took the lives of six Cook County employees

• Designed crisis management programs for largest hotel in the U.S. and conducted a full-scale evacuation drill from their 72-story high-rise hotel.