Impact America has designed dozens of business resiliency and continuity of operations programs and plans for governments and Fortune 500 organizations including: Merrill Lynch, Pfizer, GM, MTR Corp., Cincinnati Metropolitan Housing Authority, FEMA, Globe Telecom and Macao Water. Impact America’s business resiliency plans focus on the effect an incident has on a facility, its assets, operations and services including personnel, infrastructure and processes. Using best practices in business continuity he creates a best-in-class business continuity/resiliency framework. To design and implement effective business continuity/ resiliency plans and programs IA implements the following steps of the Business Continuity Management life cycle:

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• Program Initiation and Management

• Business Continuity Maturity Model Assessment (BCMMA)

• Risk Assessment, Evaluation and Control

• Business Impact Analysis (BIA)

• Business Continuity Strategies

• Emergency Response and Operations

• Continuity of Operations (COOP) Business Continuity Plans (BCP)

• COOP Awareness, Training, Exercise and Audit Programs

• Continuous Improvement Plans

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IA’s Business Resiliency and Continuity Plans also include:

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• Critical emergency and non-emergency phone numbers

• Flowcharts, event aides and checklists to provide critical information in a concise format

• Business Resumption Team (BRT) roles and responsibilities

• Maximum Time Outages (MTOs), Recovery Time Objectives (RTOs), and Recovery Point Objectives (RPOs)

• Comprehensive Training, Testing and Exercise Programs

• Safety Plans