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RESILIENCY AND BUSINESS CONTINUITY PLANS

Impact America has designed dozens of business resiliency and continuity of operations programs and plans for governments and Fortune 500 organizations including: Merrill Lynch, Pfizer, GM, MTR Corp., Cincinnati Metropolitan Housing Authority, FEMA, Globe Telecom and Macao Water. Impact America’s business resiliency plans focus on the effect an incident has on a facility, its assets, operations and services including personnel, infrastructure and processes. Using best practices in business continuity he creates a best-in-class business continuity/resiliency framework. To design and implement effective business continuity/ resiliency plans and programs IA implements the following steps of the Business Continuity Management life cycle:

  • Program Initiation and Management

  • Business Continuity Maturity Model Assessment (BCMMA)

  • Risk Assessment, Evaluation and Control

  • Business Impact Analysis (BIA)

  • Business Continuity Strategies

  • Emergency Response and Operations

  • Continuity of Operations (COOP) Business Continuity Plans (BCP)

  • COOP Awareness, Training, Exercise and Audit Programs

  • Continuous Improvement Plans

IA’s Business Resiliency and Continuity Plans also include:

  • Critical emergency and non-emergency phone numbers

  • Flowcharts, event aides and checklists to provide critical information in a concise format

  • Business Resumption Team (BRT) roles and responsibilities

  • Maximum Time Outages (MTOs), Recovery Time Objectives (RTOs), and Recovery Point Objectives (RPOs)

  • Comprehensive Training, Testing and Exercise Programs

  • Safety Plans

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